ICleanUSA.com Cleaning Q & A

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(This piece is a work in progress. Please pardon our dust)

Certified Professional
Reputable
References - is the cleaner willing to let you contact their customers?
Referrals from friends
Years in business
Type of cleaning - steam/dry
Type of equipment - truckmount, portable etc.
What formal training and/or certifications do they have?
Who will move the furniture? If they move it, is there an additional charge?

What services are covered in the basic charge, and what counts as an extra fee?

Written contract before cleaning begins can save you from

What is their guarantee policy?

Be wary of quotes over the phone - The technician can't give you an accurate estimate without seeing if there is extra spotting, heavy soil, etc. that will cost more.

Beware of pricing that is too good to be true.